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Dear Reader, 

Has the moment arrived when artificial intelligence outpaces human capabilities? The headlines are no longer just about potential—AI is now breaking records, mastering skills once thought uniquely human, and reshaping the boundaries of what machines can achieve.

From creative writing to complex diagnostics, some AI systems are now outperforming experts in fields ranging from law to medicine. Recent breakthroughs have seen AI models pass professional exams, generate art and music indistinguishable from human work, and even make autonomous decisions in real-world environments. As these technologies accelerate, the question is no longer if AI will surpass human performance, but how quickly—and what this means for our future.

This episode explores the extraordinary pace at which AI is evolving, the risks and opportunities this creates, and the profound implications for risk management and insurance. Will AI become our greatest ally, or does it introduce new vulnerabilities we have yet to fully understand?

Happy reading!

Patrice & Philippe from the INGAGE Institute :-)

Note: obviously, some AI wizardry has been used to enhance this newsletter.

Check the Read Duration bellow

Top Picks

Click on the links to read more.

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(image generated with ChatGPT)

Where are you on this chart below? 😉

It represents the IQ test results of the main AI models (LLM), offering a comparative analysis of AI intelligence levels.

IQ tests of the major LLMs done by MaximumTruth.org

“Fun” fact: LLMs’ IQ levels can increase or decrease drastically over time. You might be surprised and should not rely fully on them. You can see all the tests on TrackingAI.org.

o1 IQ scores over time

Socio-Political Focus

Geopolitical tensions, economic instability, and societal fractures challenge our world's stability and future.

(image generated with FLUX)

  1. AI, build or buy? Organizations abandon homegrown AI projects due to high failure rates, shifting towards commercial off-the-shelf solutions with lower complexity and faster implementation.

  2. Zero-Human Factories: Zero human workers revolutionize smartphone production as Xiaomi unveils unprecedented AI-driven 'Lights Out' factory, generating massive industry disruption risks in manufacturing workforce and technological infrastructure.

  3. Have you insured your robot? South Korea's ground-breaking legislation allows robots to navigate public spaces, presenting unprecedented risk management challenges for insurers and safety professionals. Potential technological disruption emerges as 14 companies test autonomous robotic deployments in real-world environments.

  4. Only hire if AI can't do it - Shopify's Bold Move: CEO mandates radical AI adoption, transforming workplace with compulsory technological integration. Adapt or Stagnate becomes the new corporate mantra, challenging traditional risk management paradigms.

  5. Lessons learned from the historic blackout in Spain: The 28 April 2025 blackout in Spain exposed the vulnerability of interconnected, renewable-heavy power grids and highlighted the urgent need for investment in grid resilience and emergency protocols.
    Read our colleague’s own experience with the historic blackout in the North-East of the United States in 2003.

  6. AI Replaces Human Workforce: 90% Staff Displaced by AI. An Indian company’s radical experiment reveals the emerging technological disruption risks threatening traditional employment models. Businesses must critically evaluate the human-AI balance to manage potential economic and social consequences.

Technological Focus

AI and cyber advancements bring progress but also expose us to unprecedented threats of data breaches and digital chaos.

  1. AI systems are grown, not built: Generative AI's unpredictable nature poses unprecedented challenges for risk professionals, with systems that are fundamentally uncontrollable and opaque. Organizations face critical vulnerabilities as AI behaviours emerge beyond traditional risk assessment methods.

  2. When AI Fakes Reality: Dangerous AI uncertainty emerges as OpenAI models exhibit alarming hallucination rates, potentially compromising critical decision-making processes and generating significant enterprise risks.

  3. AI Beats Doctors: Revolutionary AI diagnostic tools provide game-changing tuberculosis detection with 93% sensitivity, transforming medical screening in low-resource healthcare environments. Smartphone technologies now offer unprecedented potential for early disease identification and risk management.

Environmental Focus

The Earth's alarm is sounding. Climate change, pollution, and resource depletion threaten our planet's very foundation.

  1. Don’t Be Polite! Digital Politeness Costs: Every courteous AI interaction potentially triggers massive electricity consumption, with data centers consuming approximately 2% global electricity. Risk managers must recognize the hidden environmental footprint of seemingly harmless technological behaviours.

  2. Flights with Zero Emissions? Airbus's ZEROe project pioneers aviation's green revolution, presenting transformative risks and opportunities for industry stakeholders. Zero-emission technology challenges traditional aerospace risk management with unprecedented technological and infrastructural complexities.

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With the INGAGE Institute, #showcase your products to decision makers and #educate people about #risk and #insurance!

We help re/insurers, brokers, insurtechs and risk managers to Engage Clients × Empower Colleagues through inspiring marketing content and thought-provoking training, powered by humans and AI.

Exclusive Interview

Siri’s Secret Father

Imagine being one of the creators of Apple’s #Siri, watching your invention transform from a simple #voiceassistant into a worldwide phenomenon. What does it feel like to shape the future of #humancomputerinteraction?

We interviewed Babak Hodjat, #CTO of @cognizant and original inventor of Siri's #naturallanguage technology, to learn more about the past, present, and future of #artificialintelligence.

Welcome to this podcast where we explore global risks in the AI era!

To watch other exciting interviews about the latest technologies (e.g. AI), risk/risk management and insurance, visit our YouTube channelThe World of Risk in the AI Era”. You can also listen to them on your favorite podcast platform.

Previous interviews/podcasts

  • The Netflix of Insurance - We interviewed Joséphine Chamoulaud, CEO of Smile Insurance, to learn more about bringing a fresh perspective to the insurance sector and the skills you need to succeed, now and in the future.

  • The Future of Education? Watch this insightful interview with Eric Tsui, Professor at Hong Kong Polytech, and discover how we will learn in the future.

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R&D Corner

Our team continues to experiment with cutting-edge AI tools and creative workflows to inspire new ideas for your organization. Here’s what we’ve been exploring this month:

Consistent Image Generation with ChatGPT Prompts

  • We tested a simple new method for generating consistent, branded images with ChatGPT: just use a structured prompt and update only your details-like logo, colours, and company name-for a professional, cohesive look every time. No design skills needed; just fill in the blanks and generate your set.

    Try it yourself: follow our step-by-step tutorial.

Rapid Storytelling with AI Video Tools

  • Have you ever felt like you have incredible stories to share but didn’t quite know how to bring them to life and didn’t have days or weeks to spend on it? We’ve been there too! The great news is that AI can now transform your stories into fully crafted videos! We did it in less than 3 hours. Check this example:

AI as a Simulation and Visualization Tool

We explored the latest features in ChatGPT, including its ability to simulate scenarios-like visualizing long-term changes in materials or previewing how assembled furniture would look in your space. The new image generation capabilities also allow for

  • transparent PNGs,

  • 3D-ready textures,

  • step-by-step visual infographics,

  • and much more

making it easier to bring ideas and instructions to life.

Other Experiments

  • Tested language learning with ChatGPT.

  • Explored Google Firebase Studio for rapid app creation-making it easier than ever to prototype and launch custom applications1.

  • Began mapping the current state of AI with a mind map for a visual overview of emerging trends.+ screenshot?

  • Trialed Manus AI agent for guided workflows, noting its ability to pause for human input when needed.

Which of these might be useful in your risk management operations?
If you’re interested in how these tools could streamline your workflows, enhance visual communication, or improve the reliability of AI-generated outputs, let’s connect and share insights tailored to your needs.

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Quotes of the Month

AI Intelligence

We don't actually know what's going on anymore...

Geoffrey Hinton - AI's Godfather, Nobel Prize winner - BBC Interview

Interviewer (about AI): What do you mean, “we don't know exactly how it works”? It was designed by people.

Mr. Hinton: No, it wasn't. What we did was we designed the learning algorithm. But when this learning algorithm then interacts with data, it produces complicated neural networks that are good at doing things. But we don't really understand exactly how they do those things.

Humans

We may no longer be the center of the world

Niall Ferguson - Historian - Instagram

Projects

For companies that didn’t have that same pedigree [in AI], their failure rates [in implementing AI] were over 50% higher.

IDC study - CIO.com

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Upcoming Events

Meet us and our Partners.

May 29th, 11am Zurich time (online): Join us for an exclusive roundtable AI for Board Members where you’ll engage in dynamic discussions with fellow industry leaders while gaining the insights needed to navigate the AI revolution with confidence.

May 11-13 (in person): Join our session “AI solves 5 most painful risk managers' obstacles“ together with Alex Sidorenko, Group Head of Risk, Insurance and Internal Audit, Serra Verde at Risk-!n 7th edition in Zurich.

Become a Sponsor!

Would you like to gain more visibility and reach up to 30,000 followers, decision makers in the risk and insurance industries worldwide, including many from DACH (Germany, Austria and Switzerland).

We are proud to partner with:

How we can help you

With the INGAGE Institute, #showcase your products to decision makers and #educate people about #risk and #insurance!

We help re/insurers, brokers, insurtechs and risk managers to Engage Clients × Empower Colleagues through inspiring marketing content and thought-provoking training, powered by humans and AI.

  1. Showcase your thought leadership, enhance employer branding, and turn risk intelligence into a competitive edge with Expert Interviews and Podcasts 

  2. Empower your clients and colleagues to excel in underwriting and claims management with our award-winning Insurance Simulator, featuring immersive, real-world scenarios.  

  3. Elevate your sales team’s performance with customised, interactive training modules designed to master sales techniques and insurance expertise.  

  4. Innovate and test new ideas with agility using our Digital Insurer Lab—designed to help you think, build, and iterate like a startup. 

Thank you! 😃

Thanks for reading! Feel free to share this newsletter with clients and colleagues who might find it helpful.

If you need help to educate your clients and colleagues about AI, risk or insurance, increase your company’s visibility or showcase some of your top specialists’ insights, feel free to reach out on LinkedIn or via email.

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